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Instrument Service Support

You can submit a service request online or call the toll-free hotline +8652389989770 to reach a VicoMeter technical engineer.

Remote Online Consultation
Instrument Service Support
VicoMeter WeChat Official AccountIf you have analytical instrument service needs, you can consult us via the [VicoMeter] WeChat official account, or submit your information online and we will contact you as soon as possible.
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Instrument Service Support
If you have (urgent) analytical instrument service needs—pre-sales, in-sales or after-sales—call our national service hotline +8652389989770 directly for consultation and order arrangements.

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Mail-In Repair Service
Instrument Service Support
If remote service still cannot solve your problem, you can ship the instrument to our repair center, or we can coordinate spare parts for you; our technical service engineers will help you solve the problem through remote guidance.

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+8652389989770
+8613852641385
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